PROTECTING YOUR PRIVACY IS OUR POLICY
These policies herein applies to the Sigillum-Rasa website (herein as “Site”) and various endeavors operated by Sigillum-Rasa Enterprises, LLC (herein as “SRE”) and governs data collection and usage. The SRE website is a design, hosting and publishing website. By using the SRE website, you consent to the data practices described in this statement.
SRE may collect personally identifiable information, such as your name, address, phone number and email address, plus other information as needed depending upon the requested services by each client. SRE may also collect anonymous demographic information, which is not unique to you, such as your age. We may gather additional personal or non-personal information in the future. SRE may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality and security of the service, and to provide general statistics regarding the utilization of the SRE website. We do not track your use beyond the scope of any SRE websites.
Please keep in mind that if you disclose personally identifiable information or personally sensitive data through SRE’s public message boards or posting systems, this information may be collected and used by others, in some cases for nefarious means. For security purposes, SRE employs encrypted SSL technologies to better protect your visits to SRE websites. However, SRE encourages you to review the privacy statements of other websites you choose to link to/from SRE so that you can understand how those sites collect, use and share your information. SRE is not responsible for the policies or other content on websites outside of any SRE website.
SRE collects and uses your personal information to operate its website(s) and deliver the services you have requested. SRE may also use your personally identifiable information to inform you of other products or services available from SRE and its affiliates. SRE may also contact you via surveys and feedback to conduct research about your opinion of current services or of potential new services offered. SRE does not sell, rent or lease its customer lists to third parties.
SRE does not sell your personal information in anyway. However, SRE may from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, all unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. SRE may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SRE and you, and they are required to maintain the confidentiality of your information.
SRE may keep track of the websites and pages you visit within the SRE array of sites, to determine what SRE services are the most popular. This data is used to deliver customized content and advertising within SRE to customers whose behavior indicates that they are interested in a particular subject area, but these instances are very rare.
SRE will disclose your personal information, only if required to do so by law or in the good-faith that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SRE or the site; (b) protect and defend the rights or property of SRE or our clients; (c) act under exigent circumstances to protect the personal safety of users or the general public.
However, we also believe that our clients/users have the full right to know when such instances occure and therefore will notifiy said parties when such disclosures occure and to what degree.
The SRE website may use “cookies” to help you personalize your online experience. A cookie is a text file that is uploaded to your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize SRE pages or register with SRE site or services, a cookie helps SRE to recall your specific information on subsequent visits and simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same SRE website, the information you previously provided can be retrieved, so you can easily use the SRE features that you have customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to experience fully the interactive features of the SRE services or websites you visit.
SRE complies with the current EU Cookie Law. For more information on cookies, please visit Cookies and You.
To secure your personal information from unauthorized access, use or disclosure, SRE employs encrypted SSL technologies and state of the art security features and protocols. Non-disclosure for your protection.
SRE does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
In some cases, you may be able to connect your SRE account to third party accounts.
BY CONNECTING YOUR SRE ACCOUNT TO A THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH THE PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED INTHIS MANNER, DO NOT USE THIS FEATURE.
You may disconnect your account from a third party account at any time. Users may disconnect their accounts from third-party websites by visiting their “Account” page either here on the SRE website, or at the connected website. Users may also contact us via our online support systems.
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving optional communications from SRE by visiting their account page and selecting the appropriate options. However, some level of communication is required to maintain an account with SRE; these are non-optional, high prioroty communications regarding your account, products and services only.
PROTECTING YOUR RIGHTS AND THE RIGHT OF OTHERS
Regarding the abuse of copyrights, trademarks and other intellectual property, SRE requires Digital Millennium Copyright Act (DMCA) Infringement notices to be filed with SRE via written letter. The complaint must include complete contact information in the complaint (including name, address, phone number and email address). We will contact to verify the DMCA infringement. Email (unless digitally signed by a verified and trusted third party) is not an acceptable medium for legal complaints. If SRE has received what appears to be a possible DMCA complaint, but one or more of the following are missing: (a) the complaint does not contain sufficient information (b) the format of the complaint is inconsistent with the requirements of the DMCA (c) the complaint has been submitted via email without proper authentication (d) complete contact information is missing, then you will need you to re-submit your claim, using the proper format, including sufficient details, via postal mail. Instructions on how to do so follows.
It is our policy to respond to clear notices of alleged copyright infringement. This response describes the information that should be present in these notices. It is designed to make submitting notices of alleged infringement to us as straightforward as possible while reducing the number of notices that we receive that are fraudulent or difficult to understand or verify. The form of notice specified below is consistent with the form suggested by the United States Digital Millennium Copyright Act (the text of which can be found at the U.S. Copyright Office Web Site) but we will respond to notices of this form from other jurisdictions as well.
To file a notice of infringement with us, you must provide a written communication that sets forth the items specified below. Please note that you will be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that a product or activity is infringing your copyrights. Accordingly, if you are not sure whether material available online infringes your copyright, we suggest that you first contact an attorney.
To expedite our ability to process your request, please use the following format (including section numbers):
Identify in sufficient detail the copyrighted work that you believe has been infringed upon, or other information sufficient to specify the copyrighted work being infringed (for example, “The copyrighted work at issue is ?Intellectual Property: Valuation, Exploitation, and Infringement Damages? by Gordon V. Smith, published by Wiley, ISBN #047168323X”).
Identify the material that you claim is infringing the copyrighted work listed in item #1 above. You must identify each web address of all alleged infringement(s) and associated materials. This requires you to provide the complete URL for each allegedly infringing result, document, or item.
Provide information reasonably sufficient to permit us to contact you.
Provide information, if possible, sufficient to permit us to notify the owner/administrator of the allegedly infringing material or other content (email address is preferred).
Include the following statement: “I have a good faith belief that a use of the copyrighted materials described above as allegedly infringing is not authorized by the copyright owner, its agent, or the law.”
Include the following statement: “I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”
Sign the paper.
If via postal mail, send the written communication to the following address:
Sigillum-Rasa Enterprises, LLC
PO Box 64, Paris IL 61944
Regardless of whether we may be liable for such infringement under local country law or United States law, we may respond to these notices by removing or disabling access to material claimed to infringe and/or terminating users of our services. If we remove or disable access in response to such a notice, we will make a good-faith attempt to contact the owner or administrator of the affected content so that the owner or administrator may make a counter notification.
We may also document notices of alleged infringement on which we act. As with all legal notices, a copy of the notice may be made available to the public and sent to one or more third parties who may make it available to the public.
In order to ensure that copyright owners do not wrongly insist on the removal of materials that actually do not infringe their copyrights, SRE provisions require service providers to notify the subscribers if their content has been removed and to provide them with an opportunity to send a written notice to the service provider stating that the content has been wrongly removed.
If a subscriber provides a proper “counter-notice” claiming that the material does not infringe copyrights, the service provider must then promptly notify the claiming party of the individual’s objection. If the copyright owner does not bring a lawsuit in district court within 14 days, the service provider is then required to restore the material to its location on its network.
If it is determined that the copyright holder misrepresented its claim regarding the infringing material, the copyright holder then becomes liable to the OSP for any damages that resulted from the improper removal of the material.
AGREEMENT BETWEEN USER AND SIGILLUM-RASA
The Sigillum-Rasa website (herein as “Site”) is various endeavors operated by Sigillum-Rasa Enterprises, LLC (herein as “SRE”). SRE is offered to you conditioned on your acceptance without modification of the terms, conditions and notices contained within (herein this sub-section as “Terms”). Your use of SRE constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
The following Terms are divided into two sections as defined below:
Regarding the use of the SRE website.
SRE IS A DESIGN, HOSTING AND PUBLISHING WEBSITE
The SRE website is for the sale of various services including the authoring, consultation, design, development and publishing of many materials and systems related to the website, hosting and book publishing products and services.
Visiting SRE or sending emails to SRE constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfies any legal requirements for such communications.
If you use this site and/or any products and services, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that SRE is not responsible for third party access to your account that results from theft or misappropriation of your account credentials. SRE and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion based upon these terms.
SRE does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use SRE only with permission of a parent or guardian.
SRE may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of SRE and SRE is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. SRE is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by SRE of the site or any association with its operators.
Certain services made available via SRE are delivered by third party sites and organizations. By using any product, service or functionality originating from any SRE domain, you hereby acknowledge and consent that SRE may share such information and data with any third party with whom SRE has a contractual relationship to provide the requested product, service or functionality on behalf of SRE users and customers.
All content included as part of the Service, such as text, graphics, logos, images, videos, as well as the compilation thereof, and any software used on the Site, is the property of SRE, its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
Unless specified in the license of the content, you will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site without the expressed written consent of SRE. SRE content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the material without the express written permission of SRE. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of SRE or our licensors except as expressly authorized by these Terms or by a specific lisence as described and attached in the content.
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal or official web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; Conduct or forward surveys, contests, pyramid schemes or chain letters; Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; Harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
SRE has no obligation to monitor the Communication Services. However, SRE reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. SRE reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
SRE reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in SRE’s sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. SRE does not control or endorse the content, messages or information found in any Communication Service and, therefore, SRE specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized SRE spokespersons, and their views do not necessarily reflect those of SRE.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Unless the content is subject to another license, SRE does hereby claim ownership of any materials other members may provide to SRE (including feedback and suggestions) or post, upload, input or submit to any SRE Site or our associated services (collectively “Submissions”). Thereby posting, uploading, inputting, providing or submitting your Submission you are granting SRE, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, edit, alter to any degree, translate, reformat, distribute, transmit, publicly display, publicly perform or reproduce your Submission.
Except in special circumstances and as prior agreed upon, no compensation will be paid with respect to the use of your Submission, as provided herein. SRE is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in SRE’s sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that the submission does not hereby fall under any other copyright licenses held by any other parties known or unknown to you in any way, and that up to the point of submission you otherwise control all rights to the Submission as described in this section including, without limitation, all the rights necessary to provide, post, upload, input or submit the Submissions.
You will be able to connect your SRE account to third party accounts. By connecting your SRE account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
The Service is controlled, operated and administered by SRE from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the SRE Content accessed through SRE in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
Regarding the use of SRE’s products and services, specifically SRE’s hosting and publishing solutions.
We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up to date at all times. If you have a domain name registered with SRE, it is your responsibility to ensure that the contact information for your domain account and your actual domain name(s) is correct and up-to-date. SRE is not responsible for a lapsed registration due to outdated contact information being associated with the domain. If you need to verify or change this information, you should contact our sales team via email. Providing false contact information of any kind may result in the termination of your account. In dedicated server purchases or high risk transactions, it will be necessary to provide government issued identification and possibly a scan of the credit card used for the purchase. If you fail to meet these requirements, the order may be considered fraudulent in nature and be denied.
The credit card holder, owner of the PayPal e-mail address, or the owner of the checking account which is utilized for the initial payment on the account is designated as the authorized owner of the account. In order to establish ownership, one of these traceable payment methods must be used to initially setup the SRE account.
Our transfers team will make every effort to help you move your site to us. However, transfers are provided as a courtesy service, and we can not make guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult if not impossible to migrate some or all account data. We will try our best, but in some cases we may be unable to assist you in a transfer of data from an old host.
The free transfer services are available for 30 days from your sign up date. Transfers outside of the 30 day free period will incur a charge; please contact SRE with specific details to receive a price quote.
Any dedicated IP order in addition to ones provided with a hosting package may be subject to IP Justification. Justification practices are subject to change to remain in conformity with policies of American Registry for Internet Numbers (ARIN). We reserve the right to deny any dedicated IP request based on insufficient justification or current IP utilization.
All transactions with third party providers are solely between the visitor and the individual provider. SRE is not the agent, representative, trustee or fiduciary of you or the third party provider in any transaction. Some products provided by SRE are provided under license with vendors, and the use of any such third party products will be governed by the applicable license agreement, if any, with such third party.
All discounts, promotions and special third party offers may be subject to additional restrictions and limitations by the third party provider. All transactions with third party providers are subject to the terms and conditions under which the provider agrees with you to provide the goods or services. You should confirm the terms of any purchase and/or use of goods or services with the specific provider with whom you are dealing.
We do not make any representations or warranties regarding, and are not liable for, the quality, availability, or timeliness of goods or services provided by a third party provider. You undertake all transactions with these providers at your own risk. We do not warrant the accuracy or completeness of any information regarding third party providers.
All services provided by SRE may only be used for lawful purposes. The laws of the State of Florida, the State of Texas, and the United States of America apply.
The customer agrees to indemnify and hold harmless SRE from any claims resulting from the use of our services.
Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. Any account found to be in violation of another’s copyright will be expeditiously removed, or access to the material disabled. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our hosting. If you believe that your copyright or trademark is being infringed upon, please contact SRE with the information required. A list of required information may be found in our Intellectual Property Policy. If the request is of a licensing issue, we may require further documentation.
Using a shared account as a backup/storage device is not permitted, with the exception of one cPanel backup of the same account. Please do not take backups of your backups.
Examples of unacceptable material on all Shared and Reseller servers include, but are not limited to:
Examples of unacceptable material on all Dedicated servers include, but are not limited to:
SRE services, including all related equipment, networks and network devices are provided only for authorized customer use. SRE systems may be monitored for all lawful purposes, including to ensure that use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. During monitoring, information may be examined, recorded, copied and used for authorized purposes. Use of SRE system(s) constitutes consent to monitoring for these purposes.
Any account found connecting to a third party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control must be with expressed written consent from the third party. SRE may, at its discretion, request and require documentation to prove access to a third party network or system is authorized.
We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers (or otherwise disabled), with or without notice.
Failure to respond to email from SRE in regards to any abuse of services within 48 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via troubleticket/email and will have a response within 48 hours.
Sites hosted on SRE’s service(s) are regulated only by U.S. law. Given this fact, and pursuant to Section 230(c) of the Communications Decency Act, we do not remove allegedly defamatory material from domains hosted on our service(s). The only exception to this rule is if the material has been found to be defamatory by a court, as evidenced by a court order. SRE is not in a position to investigate and validate or invalidate the veracity of individual defamation claims, which is why we rely on the legal system and courts to determine whether or not material is indeed considered defamatory. In any case in which a court order indicates material is defamatory, libelous, or slanderous in nature; we will disable access to the material. Similarly, in any case in which a US Court has placed an injunction against specified content or material; we will comply and remove or disable access to the material in question.
The language of Section 230(c) of the Communications Decency Act fundamentally states that Internet services providers like SRE and many of SRE’s other web-hosting services and brands are republishers and not the publisher of content, that is , content of a “posted” nature, not actual publications. Our service merely provides a hosting platform and space on which to host content, and any creation or publication of content on our services is the sole responsibility of the third-party user which creates or publishes the content. Therefore, SRE should not be held liable for any allegedly defamatory, offensive or harassing content published on sites hosted under SRE’s web-hosting service(s).
If in doubt regarding the acceptability of your site or service, please contact us and we will be happy to assist you.
Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita). Any site found to host child pornography or linking to child pornography will be suspended immediately without notice ...
Resellers/Affiliates: We will suspend the site in question and will notify you so you may terminate the account. We will further monitor your activity; more than one infraction of this type may result in the immediate termination of your account.
Direct customers: Your services will be terminated with or without notice.
Violations will be reported to the appropriate law enforcement agency.
It is your responsibility to ensure that scripts/programs installed under your account are secure and permissions of directories are set properly, regardless of installation method. When at all possible, set permissions on most directories to 755 or as restrictive as possible. Users are ultimately responsible for all actions taken under their account. This includes the compromise of credentials such as user name and password. It is required that you use a secure password. If a weak password is used, your account may be suspended until you agree to use a more secure password. Audits may be done to prevent weak passwords from being used. If an audit is performed, and your password is found to be weak, we will notify you and allow time for you to change/update your password.
Users are solely responsible for any applicable compliance with federal or state laws governing the privacy and security of personal data, including medical or other sensitive data. Users acknowledge that the Services may not be appropriate for the storage or control of access to sensitive data, such as information about children or medical or health information. SRE does not control or monitor the information or data you store on, or transmit through, our Services. We specifically disclaim any representation or warranty that the Services, as offered, comply with the federal Health Insurance Portability and Accountability Act (“HIPAA”). Customers requiring secure storage of “protected health information” under HIPAA are expressly prohibited from using this Service for such purposes. Storing and permitting access to “protected health information,” as defined under HIPAA is a material violation of this Terms of Service, and grounds for immediate account termination. We do not sign “Business Associate Agreements” and you agree that SRE is not a Business Associate or subcontractor or agent of yours pursuant to HIPAA. If you have questions about the security of your data, you should contact SRE.
We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. “Safe lists”, purchased lists, and selling of lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.
Sites advertised via SPAM (Spamvertised) may not be hosted on our servers. This provision includes, but is not limited to SPAM sent via fax, phone, postal mail, email, instant messaging, or usenet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any account which results in our IP space being blacklisted will be immediately suspended and/or terminated.
SRE reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with its established policies, or to make any such modifications in an emergency at its sole discretion.
SRE reserves the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee or any charges incurred for blacklist removal. This cost of the clean up fee is entirely at the discretion of SRE.
You agree to supply appropriate payment for the services received from SRE, in advance of the time period during which such services are provided. Subject to all applicable laws, rules, and regulations, all payments will apply to the oldest invoice(s) in your billing account. You agree that until and unless you notify SRE of your desire to cancel any or all services received, those services will be billed on a recurring basis.
Cancellations must be performed via email or in the form a written letter to SRE. Email is NOT an acceptable method to initiate a cancellation request. Once we receive your cancellation notice, the system will automatically send you an e-mail that your account has been canceled. This may be followed up by an SRE agent who will confirm your request and process your cancellation. If you do not hear back from us, or do not receive the automatic confirmation email within a few minutes after submitting your cancellation, please contact us immediately via phone. We require that cancellations of service are done through the online form to (a) confirm your identity, (b) confirm in writing you are prepared for all files/emails to be removed (if applicable), and (c) document the request. This process reduces the likelihood of mistakes, fraudulent/malicious requests, and ensures you are aware that the files, emails, and account may be removed immediately after a cancellation request is processed.
As a client of SRE, it is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time. You agree that until and unless you notify SRE of your desire to cancel any or all services received (by the proper means listed in the appropriate section of the Terms of Service), those services will be billed on a recurring basis, unless otherwise stated in writing by SRE. SRE reserves the right to bill your credit card or billing information on file with us. SRE provides a grace period from the time the invoice is generated and when it must be paid. Any invoice that is outstanding and not paid will result in a late fee and/or an account suspension until account balance has been paid in full. The late fee is applied in addition to whatever else is owed to SRE for services rendered. Access to the account will not be restored until payment has been properly received and processed by our billing/banking systems.
It is the customer’s responsibility to notify SRE after paying for a domain. Domain renewal notices and invoices are provided as a courtesy reminder and SRE cannot be held responsible for failure to renew a domain or failure to notify a customer about a domain’s renewal.
Subsequently, domain renewals are billed and renewed 30 days before the renew date. It is the customer’s responsibility to notify SRE for any domain registration cancellation. No refunds can be given, once a domain is renewed. All domain registrations, and renewals are final.
Invoices that have been paid more than once with multiple Paypal Subscriptions can only be added as credit towards the account and cannot be refunded via Paypal. If you require assistance with this provision, please contact SRE.
SRE will not activate new orders or activate new packages for customers who have an outstanding balance with SRE. For a new order to be setup or a new package to be activated, you must have a balance of $0.00, unless otherwise stated by SRE in writing.
SRE reserves the right to change the monthly payment amount and any other charges at anytime.
Your use of this service is at your sole risk. Our dedicated backup service runs once a week, overwrites any of our previous backups made, and only one week of backups are kept. This service is provided to you as a courtesy. SRE is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on SRE servers. For more information on manual backup services, please visit our support area. Additional backup services may become available over time; some may be included as additional courtesy services, others may be fee-based.
SRE reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice.
Exchange rate fluctuations for international payments are constant and unavoidable. All refunds are processed in U.S. dollars, and will reflect the exchange rate in effect on the date of the refund. All refunds are subject to this fluctuation and SRE is not responsible for any change in exchange rates between time of payment and time of refund.
Customers may cancel at any time via a cancellation form. SRE gives you an unconditional 45 day money back guarantee on managed shared hosting, and reseller solutions for any customer who paid the first invoice with a credit card or with Paypal. Cancellations requested after the initial 45 days for Shared and Reseller accounts will go into effect on the renewal date for that particular hosting package. Unless specifically requested, the account will remain active until the period expires. If the account is eligible, any request for a refund outside of the initial 45 day period will be given on a prorated basis with any previous extended term discount withheld. Refunds are to be determined once the account has been canceled. Payments older than 60 days may require a refund via PayPal or mailed check due to our merchant account policies and procedures.
SRE cares for the environment and has designated itself a “paperless” business. Therefore, the following methods of payments are non-refundable, and refunds will be posted as credit to the hosting account:
There are no refunds on dedicated servers, administrative fees, and install fees/costs for custom/commercial applications. All TLD domain name purchases are non-refundable. Violations of the Terms of Service will waive the refund policy.
User may not:
Additional Observances: When using PHP include functions for including a local file, include the local file rather than the URL. To help reduce usage, do not force html to handle server-side code (like php and shtml). Only use https protocol when necessary; encrypting and decrypting communications is noticeably more CPU-intensive than unencrypted communications. INODES
Inodes Policy: The use of more than 250,000 inodes on any hosting account may potentially result in a warning first, and if no action is taken future suspension. Accounts found to be exceeding the 100,000 inode limit will automatically be removed from our backup system to avoid over-usage, however databases will still be backed up. Every file (a webpage, image file, email, etc) on your account uses up 1 inode.
Sites that slightly exceed our inode limits are unlikely to be suspended; however, accounts that constantly create and delete large numbers of files on a regular basis, have hundreds of thousands of files, or cause file system damage may be flagged for review and/or suspension. The primary cause of excessive inodes seems to be due to users leaving their catchall address enabled, but never checking their primary account mailbox. Over time, tens of thousands of messages (or more) build up, eventually pushing the account past our inode limit. To disable your default mailbox, login to cPanel and choose “Mail”, then “Default Address”, “Set Default Address”, and then type in: :fail: No such user here.
Any shared account using excessive disk space may be removed from our daily backup service with the exception of Databases continuing to be backed up. However, all data will continue to be mirrored to our parent host which helps protect against data loss in the event of a drive failure.
You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.
If your shared / reseller server has a physical downtime that is not within the 99.9% uptime you may receive one month of credit on your account. Approval of the credit is at the discretion of SRE dependent upon justification provided. Third party monitoring service reports may not be used for justification due to a variety of factors including the monitor’s network capacity/transit availability. The uptime of the server is defined as the reported uptime from the operating system and the Apache Web Server which may differ from the uptime reported by other individual services. To request a credit, please contact SRE with justification. Uptime guarantees only apply to shared / reseller solutions. Dedicated servers are covered by a network guarantee in which the credit is prorated for the amount of time the server is down which is not related to our uptime guarantee.
Resellers are responsible for supporting their clients. SRE does not provide support to our Reseller’s Clients. If a reseller’s client contacts us, we reserve the right to place the client account on hold until the reseller can assume their responsibility for their client. All support requests must be made by the reseller on their clients’ behalf for security purposes. Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients’. SRE will hold any reseller responsible for any of their clients actions that violate the law or the terms of service.
Shared accounts may not resell web hosting to other people, if you wish to resell hosting you must use a reseller account. Semi-dedicated servers are not backed up. You must maintain your own backups.
SRE reserves the right to reset the password on a dedicated server if the password on file is not current so that we may do security audits as required by our datacenter. It is the responsibility of the client to ensure that there is a valid email address and current root password on file for their dedicated server on file to prevent downtime from forced password resets. SRE reserves the right to audit servers as needed and to perform administrative actions at the request of our datacenter. Dedicated servers are NOT backed up by us and it is the responsibility of the client to maintain backups or have a solution for this. It is your responsibility to maintain backups.
The amount you pay for hosting will never increase from the date of purchase. We reserve the right to change prices listed on SRE, and the right to increase the amount of resources given to plans at any time.
Discounts and coupon codes are reserved for first-time accounts or first-time customers only and may not be used towards the purchase of a domain registration unless otherwise specified. If you have signed up using a particular domain, you may not resign up for that domain using another coupon at a later date. Any account found in violation of these policies will be reviewed by our sales department and the appropriate invoices will be added to the account. Coupon abuse will not be tolerated and may result in the suspension or termination of the account. Coupons or discounts are only valid towards the initial purchase, and do not affect the renewal or recurring price.
Customer agrees that it shall defend, indemnify, save and hold SRE harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against SRE, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless SRE against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with SRE; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from SRE’s server.
By using any SRE services, you agree to submit to binding arbitration. If any disputes or claims arise against SRE or its subsidiaries, such disputes will be handled by an arbitrator of SRE’s choice. An arbitrator from the American Arbitration Association or the National Arbitration Forum will be selected in the state of Texas. Arbitrators shall be attorneys or retired judges and shall be selected pursuant to the applicable rules. All decisions rendered by the arbitrator will be binding and final. The arbitrator’s award is final and binding on all parties. The Federal Arbitration Act, and not any state arbitration law, governs all arbitration under this Arbitration Clause. You are also responsible for any and all costs related to such arbitration.
SRE shall not be responsible for any damages your business may suffer. SRE makes no warranties of any kind, expressed or implied for services we provide. SRE disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by SRE and its employees.
Regarding the use of any SRE website, AND to the use of SRE’s products and services, specifically SRE’s hosting and publishing solutions.
You agree to indemnify, defend and hold harmless SRE, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. SRE reserves the right, at its own cost, to assert the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with SRE in asserting any available defenses.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. SRE AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
SRE AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. SRE AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
SRE reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Illinois and you hereby consent to the exclusive jurisdiction and venue of courts in Illinois in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and SRE as a result of this agreement or use of the Site. SRE’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of SRE’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by SRE with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and SRE with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and SRE with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
SRE reserves the right, in its sole discretion, to occasionally update our policies to reflect company and customer feedback. We will contact you when there has been a change to this policy. The most current version of the policies will supersede all previous versions. SRE encourages you to periodically review these policies to stay informed of our updates.
SRE welcomes your questions or comments regarding this our policies. If you believe that SRE has not adhered to this Statement, please contact SRE at:
Sigillum-Rasa Enterprises, LLC
PO Box 64, Paris, Illinois 61944